Work Science Pty Ltd Privacy Policy

Last reviewed: 21 August 2025

1. Our Commitment to Privacy

Work Science Pty Ltd (ABN: 49 118 332 880) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth). This policy explains how we collect, store, use, disclose, and protect your information across our operations.

2. Scope

This policy applies to all personal information collected by Work Science Pty Ltd, both online and offline, in connection with our services, activities, website, and communications.

3. What Personal Information We Collect

We may collect:

  • Names, job titles, employer/company details, contact details, physical and postal addresses.
  • Project details, documentation, engagement, and related professional correspondence.
  • Sensitive information (e.g., health, ethnicity, professional memberships, criminal record) where relevant for specific services, with your consent.
  • Usage information when you interact with our website, newsletters, and communications (including device and browser data, cookies, and analytics).

4. Collection of Personal Information

We collect personal information:

  • Directly from you (via forms, communications, meetings, or online sign-up).
  • From your employer, agency, or partner organisations for service provision (where permitted).
  • From publicly available sources or third parties where you have consented or it is reasonable under law.
  • When collecting sensitive information, we obtain your explicit consent unless otherwise permitted or required by law.

5. Use & Disclosure of Personal Information

We use your personal information to:

  • Provide professional services and fulfil contracts.
  • Manage client relationships, send updates/newsletters, and complete administrative tasks.
  • Comply with legal obligations and respond to regulatory requirements.
  • Conduct surveys, feedback, marketing (with consent), event management, and business analytics.

Personal information may be shared:

  • With trusted local or overseas third-party service providers (e.g., hosting, IT, analytics, payment processing), strictly for service delivery.
  • In corporate transactions (e.g., sale, merger), in line with legal requirements.
  • When required by law or with your explicit consent.

Direct marketing:
If you subscribe, we may send you relevant marketing material. You can unsubscribe any time; we do not share personal information with third parties for their own direct marketing.

6. Cross-Border Disclosure

We sometimes use cloud-based and overseas service providers. Before transferring your personal information abroad, we conduct risk assessments, implement contractual safeguards, and ensure compliance with APP 8. By engaging with us, you consent to necessary overseas transfers.

7. Security and Data Breach Notification

We implement strict measures to safeguard your information (technical, physical, and procedural controls). If we become aware of a data breach likely to cause serious harm, we will promptly notify affected parties and the Office of the Australian Information Commissioner (OAIC), in accordance with the Notifiable Data Breaches scheme.

Information is securely destroyed or de-identified when no longer needed.

8. Website Usage & Cookies

Our website may use cookies, analytic scripts, and third-party providers to monitor visitor activity and improve content. Cookies track device data but do not personally identify individuals. You may adjust cookie settings in your browser.

9. Access, Correction & Complaints

You may:

  • Request access to your personal information.
  • Seek correction if your information is inaccurate, incomplete, or outdated.
  • Make privacy complaints by contacting:

Chief Operating Officer
Work Science Pty Ltd
PO Box 1112, Darlinghurst NSW 1300
Email: [email protected]

We will investigate and respond to access/correction requests within 30 days, and complaints within 7 days. If you are dissatisfied, you may contact the OAIC (oaic.gov.au/privacy/making-a-privacy-complaint).

10. Special Protections

If you are under 18 or the information relates to children, we obtain parental/guardian consent except where otherwise legally permitted.

11. Automated Decision-Making

We will notify you and provide access rights if we use automated decision-making (including AI/ML tools) that significantly affects you.

12. Policy Review

This policy is reviewed annually and updated to reflect changes in law, technology, or company practices. The current version is always available on our website (www.workscience.com.au) or by request, including alternative formats as needed.

By engaging with Work Science, you consent to our collection, use, and disclosure of your personal information as described in this policy.